Recall Connect
Recall Connect provides dealerships a clearer, more complete view of recall opportunities.
Recall Connect uses S&P Global Mobility recall and ownership data to help you reach more customers who actually own the vehicles in your market. This lets you reach customers outside your DMS so you can connect with loyal customers and car owners new to your dealership.
Recall Connect’s campaign targeting runs owners through processes to increase deliverability, coverage, and remedies:
6.7X
Average Return On Investment
35%
of Recall Revenue Comes from Customer Pay
51%
of Reached Owners are Net-New Customers
Recall Connect helps you with:
Ownership Verification
Confirms the vehicle is still operational and assigned to the correct owner.
Contact Enrichment
Ensures accurate contact information to improve delivery
Identifying Those Likely to Remedy
Targets customers who are most likely to complete the recall.
VIN‑Level Reporting
Identifies exactly which vehicles came in and their service revenue.
How Recall Connect Works:
PLAN:
Reach targeted owners with monthly email and direct mail that launches within one week of setup.
DEPLOY:
Choose the recalls your service drive can support by selecting specific vehicle types and recall campaigns.
REPORT:
Access VIN-level reporting to see which vehicles came in and track overall campaign performance.
